Seamless digital experiences, effortless guest engagement
Clock Digital Guest Interaction+

Seamless digital experiences, effortless guest engagement

Enhance guest engagement with digital tools that simplify communication, personalise experiences, and streamline hotel operations from booking to post-stay.

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Trusted by 1600+ leading hotels and groups globally:

Enhancing guest engagement with seamless digital interactions

Enhancing guest engagement with seamless digital interactions

Delivering the best guest experience starts with seamless, intuitive interactions. Clock Digital Guest Interaction+ helps hotels simplify communication and enhance convenience with digital tools. From booking to post-stay, guests enjoy a smooth, personalised experience, while hotels benefit from streamlined operations and engagement.

Streamline pre-arrival with a fully digital experience

Streamline pre-arrival with a fully digital experience

Reduce manual workload while giving guests more control over their stay. A well-organised start improves service, increases satisfaction, and drives revenue.

Popular Features

Booking Enquiry

Provide a simple, user-friendly booking process with offers featuring direct booking links.

Booking confirmation

Automate branded confirmation emails with personalised details to build trust from the start.

Prepayment options

Offer secure digital payment solutions to guarantee advance payment collection

Automated pre-arrival communication

Keep guests informed with timely, personalised updates through Guest Mailer.

Guest portal

Allow guests to manage preferences, request changes, and update stay details effortlessly.

Extend your check-in process with efficient digital tools

Extend your check-in process with efficient digital tools

Offer guests a seamless self-service check-in experience, reducing front desk workload and enhancing efficiency.

Popular Features

Online check-in

Speed up arrivals with a fully digital check-in process.

Kiosk

Enable guests to check in, programme keys, and settle payments independently.

Digital registration cards

Eliminate paperwork with secure, digital registration forms.

Customer display

Real-time order and payment display for a seamless guest experience.

Promote upsells and generate extra revenue

Promote upsells and generate extra revenue

Maximise revenue opportunities by offering tailored upsells and personalised booking enhancements throughout the guest journey.

Popular Features

Upsell extra services

Offer pre-stay enhancements such as bike rentals, spa treatments, and table reservations.

Special offers

Drive revenue with targeted room upgrades and package deals

Attribute-based sales

Let guests personalise their stay by selecting preferred room features.

Table bookings

Simplify dining reservations with seamless digital booking options.

Activity bookings Coming soon

Expand guest offerings with easy-to-book experiences and activities.

Enhance guest convenience and communication during stay

Enhance guest convenience and communication during stay

Make every guest interaction seamless with digital tools that simplify communication and enhance their stay. From check-in to in-stay services, guests can easily access what they need, while staff focus on delivering great hospitality.

Popular Features

Guest-hotel communication

Enable direct, real-time communication with hotel staff through the Guest portal.

Hotel-guest communication

Keep guests updated with automated notifications, including room readiness and digital keys.

Room service

Offer in-room dining, digital restaurant menus, and table reservations via the portal.

POS integration & digital signing

Allow guests to charge services to their room and sign digitally, ensuring a seamless experience across the hotel ecosystem.

Simplify departures and keep guests engaged beyond their stay

Simplify departures and keep guests engaged beyond their stay

Make departures effortless while keeping guests connected after their stay. Automated digital tools simplify checkout, encourage guest feedback, and nurture loyalty with personalised offers for future visits.

Popular Features

Online checkout & payments

Provide guests with an easy, digital checkout process with digital invoicing and payments.

Obtain Feedback

Gather guest insights with automated surveys and offer exclusive direct booking promotions for future stays.

Targeted marketing and guest engagement

Use guest insights to promote events, special packages, and dining offers, ensuring personalised marketing.

No matter how intuitive our solutions are, we are still here to help

Clock Academy

Use Clock Academy to grow the skills, needed for your position or beyond.

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Onboarding

We will give our best to make sure you take the best out of Clock Hospitality Cloud.

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Support

Get help by engaging with our dedicated team of support agents.

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After 12 months, hoteliers using Clock Digital Guest Interaction+ see:

+134%

increase in service upsells

+25%

share of online check-ins

+19%

higher reviews

Part of Clock Hospitality Cloud

Clock Digital Guest Interaction+ is part of Clock Hospitality Cloud, providing a fully integrated suite of tools for property management, guest engagement, and revenue generation.

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Part of Clock Hospitality Cloud

They work best together

Each product in the Clock Hospitality Cloud runs on a unified hotel database. While you can always integrate our solutions with third-party vendors, choosing a single-vendor approach for your core technology ensures optimal synergy, simplified system management, and improved cost efficiency.