Guest journey
Create winning guest experiences
Enhance your high-class service with tools that motivate your guests to improve their stay, while empowering your staff to focus on delightful interaction instead of boring administration.
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Online booking engine
Get more direct bookings
Increase website booking conversions
Make room and non-room bookings natural with the included booking engine that allows guests to book directly on your site and in popup mode without redirects or interruptions.
Make the booking process smooth
Get more bookings and less abandonment with the simple and fast booking engine that optimises every step and gives special promotions at the right time.
Offer a first-class checkout
Give your guests the option to pay how they prefer with fully integrated payments and guarantees, ensuring smooth checkout and booking finalization.
Sell more than your rooms
Use your existing non-room revenue streams or create new ones with tools to upsell and increase the average purchase value of guests wanting more than your rooms.
Market special rates
Apply promotions for your new guests and company customers, agents, event participants, and other regulars with personalised offers on rates and availability.
Book your complete hotel group
Cross-sell and merchandise all your group's properties directly in your booking portal on your website.
Guest mailer
Inform your guests
Communicate in style
Guide, upsell, and offer self-service options with professional email templates in your brand design to satisfy your guests before, during, and after their stay.
Personalise your messages
Use placeholders that personalise guests' messages with their information and booking details for first-class touch.
Send the right messages at the right time
Segment your guests and use automated sending rules that ensure you send relevant information, reminders, or call-to-actions to the right guests at the right moment.
Let guests control their stay
Save time by giving your guests the power to manage requests digitally with email call-to-actions and links to online guest services in Clock or other integrated systems.
See what sells
Track email conversion rates directly in Clock without using third-party marketing solutions to see what message resonates best with new and regular guests.
Digital guest services
Boost productivity and guest delight
Offer guests a personal portal
Create better experiences by letting the system create a personal, digital portal where guests can manage their entire booking and interact with you before, during, and after their stay.
Control arrivals before they happen
Collect guarantees, save time on administration, and release more rooms on time with the before-arrival services allowing guests to guarantee, change, and cancel their bookings.
Check-out online check-in
Free your staff from hours of repetitive administrative tasks with online check-in, so all left is giving your guest a smile and their room key upon arrival.
Simplify stays and make extra revenue
Delight your guests with an online portal where they can add special requests, order extra services like room service and spa visits, check their bills, request invoices, and more.
Let guests depart in style
Let guests preview their bill, fill in their invoice details, make payments, request late check-outs, or order a taxi transfer — including tools to become a member or leaving a review.
Speed up guest service
Extend check-in and check-out options with self-service kiosks and tablets to speed up guest service in busy moments or offer a completely contactless process.
“Clock lets you to book in just a few clicks. Upon the automatic confirmation, guests get access to the MyBooking portal to manage their booking, easily pay and get their invoice all by themselves. All of this significantly speeds up front desk operations, giving guests a greater control over their stay.”
Gabrijela MarkušSales Manager, Pohorje Village Wellness & Spa Resort
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Connect any extras you want
Connect the world’s greatest hospitality solutions with seamless integration with Clock. Use the open API to build custom applications and automate workflows. Succeed with unlimited connections to certified public and private apps.
Explore integrations