Akia
The integration between Clock PMS+ and the artificial intelligence company Akia reimages communications for travellers by allowing them to connect to hotel staff, the concierge, or Akia herself with a simple text message.
Guest platforms
·Supported by PartnerIntegration Benefits
Keep your customers and staff safe with the integration between Clock PMS+ and Akia that moves age-old paper and pen processes to Mini Apps and messaging. The interface uses artificial intelligence to automatically respond to frequently asked questions, so your team can shine for the not-so-common ones.
Specifications
Please refer to the below table to learn more about the features supported by the integration between Clock PMS+ and Akia.
Features
Available
Email messaging
Enhance guest communication with gorgeous emails.
Instant messaging
Forget about emails. Switch to instant messaging for better guest engagement.
Chatbot
Offer 24/7 support to your guests through both chat and chatbot.
Upselling capabilities
Leverage enhanced communication with your guests to upsell more.
Targeted campaigns
Target your audience for the best possible guest reach.
Multi-language
Communicate in your guests' mother tongue or language of choice.
