Posts about Guest journey (2)
How to Convert OTA Customers into direct bookers
While OTAs make your property visible to the world and help you...
Eliminating Poor Online Bookings - Definitely Possible!
Bookings are what every hotelier wants - all the time, all year...
5 Benefits of Check-In/Out Hotel Kiosks
The latest developments in technologies are redefining the...
How to Create the Ultimate Guest Experience
In the hospitality industry, knowing your guests is a key...
5 Key Benefits of Having Central Reservation System
Most of you will now say that you actually sell rooms on a...
How Self-Service Technology Improves Guest Experience
The hospitality industry has historically been bound to its...
Five Ways Hotels Can Use Technology For a Better Guest Experience
With the advent of the internet the presence of technology in...
Guest Personas and Bridging the Gap Between Browsing and Buying
Building a useful marketing strategy has become increasingly...
3 Steps to Follow When Dealing with Difficult Hotel Guests
How do you simultaneously please a group of people with vastly...